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Frequently Asked Questions

Quality Standards

The HPass Quality Standards draw together best practice in humanitarian learning and assessment from across the global humanitarian sector.

The standards are available in the form of handbooks and can be used by your organisation as guidance documents, and to review and improve the quality of the humanitarian learning and assessment you provide.

There are two sets of Standards, each contained in a handbook:

  • Humanitarian Learning Standards
  • Standards for Assessment of Humanitarian Competencies

You can learn more about the Standards here

An HPass Quality review is an external review of your organisations learning or assessment provision. If your organisation passes the Quality Review, you are awarded the HPass Certified Status.

During a Quality Review an external reviewer looks at your organisation’s self-evaluation form and action plan and assesses the accompanying evidence to decide if your organisation meets the Standards. The results of the review are referred to an independent committee, which determines whether to award the HPass Certified Status.

To find out more about completing a Quality Review or HPass Certified Status click here.

If your organisation is using HPass digital badging and is HPass Certified, then the digital badges you issue will have an emblem embedded in them which reflects that the organisation is Certified. This adds additional weight to the badges you issue because it tells external audiences that your organisation has a high-quality learning or assessment provision.

For more information on the Quality Standards and Quality Review click here.

The Quality Standards are for any organisation providing humanitarian learning and assessment services. These may be NGOs, learning and development departments of INGOs or UN agencies, private sector organisations, civil society organisations or academic institutions.

Organisations can download the Standards and use them as reference documents to learn more about best practice for humanitarian learning and assessment. Organisations can also download and complete the self-assessment form to identify areas for improvement.

Organisations who want support with reviewing their learning and assessment processes can use the HPass Support Services.

Those organisations which are meeting the Quality Standards can undertake a Quality Review and gain HPass Certified Status, providing external recognition of the quality of their learning/ assessment provision.

 

The HPass Support Services are a paid for service which guide an organisation through the Quality Standards self-assessment process and support them to develop an action plan to improve their learning/ assessment provision.

To become HPass Certified an organisation must pass an HPass Quality Review. Being HPass Certified has numerous benefits, including:

  • Demonstrate your organisation’s commitment to providing quality learning and/ or assessment services
  • Recognition that your organisation provides services that conform to the requirements of either, or both, of the Learning Standards and Standards for the Assessment of Humanitarian Competencies
  • Be at the forefront of the professionalisation of the humanitarian sector, contributing to raising standards of learning and assessment
  • Be a part of a global network of learning and assessment providers who are meeting the Quality Standards.
  • Display the HPass Certified Status logo on promotional and learning materials
  • Be featured on the HPass Certified Organisations list on the HPass website
  • If your organisation is also using HPass digital badging the HPass Certified logo will also display on any badges you issue

Find out more about undertaking a Quality Review.

Both sets of Standards – the Learning Standards and the Standards for the Assessment of Humanitarian Competencies – are split into two levels – silver and gold.

Each Standard has accompanying key actions which indicate whether an organisation is meeting that Standard. The silver Standards have half the key actions that the gold Standards do and have been designed to reflect the core essential key actions an organisation must be meeting to achieve that Standard. Whilst the gold level Standards are more extensive and are intended for more experienced organisations.

In the Quality Standard handbooks those key actions which are only required for the gold level are indicated with a gold asterisk (*) beside them.

Using the Quality Standards is free, as is using the self-assessment form. If your organisation wants support in adopting the Standards you can buy Support Services which start at £800 for one set of Standards for a small organisation. Click here for more price details. 

If you want to gain HPass Certified status, then you can undertake a Quality Review. Prices start at £1500 for a small organisation. Click here for more price details.

  • Demonstrate your organisation’s commitment to providing quality learning and/ or assessment services
  • Recognition that your organisation provides services that conform to the requirements of either, or both, of the Learning Standards and Standards for the Assessment of Humanitarian Competencies
  • Be at the forefront of the professionalisation of the humanitarian sector, contributing to raising standards of learning and assessment
  • Be a part of a global network of learning and assessment providers who are meeting the Quality Standards.
  • Display the HPass Certified Status logo on promotional and learning materials
  • Be featured on the HPass Certified Organisations list on the HPass website
  • If your organisation is also using HPass digital badging (link to badging org page) the HPass Certified logo will also display on any badges you issue
  • To find out more about the Quality Standards and/ or Quality Reviews, please contact us on:

HPass Digital Badging for Organisations

A digital badge is an indicator of achievement, like a certificate, that can be displayed, accessed, and verified online to demonstrate the recipient’s competencies, skills and experience to employers and colleagues. Digital badges are comprised of an image, and the badge metadata (visible by clicking on the badge), which enables you to see details about the requirements for earning the badge.

You can issue badges to your staff, volunteers and learners in recognition of their skills, achievements and experience. Badges can be used to recognise course completions, assessed competencies, practical experience or a combination, as per the needs of your organisation. Click here to see an example of how World Vision are using digital badges on HPass. (insert link) – pdf to be provided or link back to resources page and case study there.

Your staff, volunteers and learners can build up a portfolio of humanitarian badges on myHPass. They can earn badges from a variety of different issuers and display them all as part of one myHPass profile. They can also share them via social media or include a link to their myHPass profile on a CV.

 

Anyone can earn a digital badge and display it on myHPass. The site is dedicated to badges related to humanitarian action, so it is most suitable for staff and volunteers involved in humanitarian action or those seeking to be involved in future.

HPass badges are created inside a ‘badge factory’, using a simple step-by-step process. The key steps are to create the badge image, to set the requirements for earning a badge, and reflect these in the badge metadata.

Badges can then be issued to staff, volunteers or learners in recognition of their achievements. This can either by done automatically (eg as a result of them completing an online course), or manually by uploading a list of badge earners.

There are many benefits from using digital badges, including:

  • Motivating staff, volunteers and learners to pursue professional development by enabling them to gain evidence of their achievements
  • Providing a clear and transparent mechanism to recognise course/module completions, experience or assessed competencies
  • Easily identify staff with relevant skills, for example for selection for deployment or to work on specific projects

Reaching a wider audience through a publicly searchable catalogue or for a limited audience of your own staff and volunteers

If an organisation is both using HPass digital badging and is HPass Certified, then the digital badges which are issued will have an emblem embedded in them which reflects that the organisation has passed an HPass Quality Review.

Organisations which are badging and Certified can then reflect this certification in all their badges to external audiences giving additional weight to the badges and reflecting the quality of the learning provision behind the badge.

For more information on the Quality Standards and Quality Review click here.

To find out more about digital badging please contact us on:
 
For current price details, please contact us on:

HPass Digital Badging for Individuals

A digital badge is an indicator of achievement, like a certificate, that can be displayed, accessed, and verified online to demonstrate your competencies, skills and experience to employers and colleagues. The badge ‘metadata’ (visible when you click on a badge), tells the viewer exactly what you have done to earn it.

You can earn badges from a variety of different issuers and display them all as part of one myHPass profile. You can also share badges via social media, or include a link to your myHPass profile on your CV.

Anyone can earn a digital badge and display it on myHPass. The site is dedicated to badges related to humanitarian action, so it is most suitable for staff and volunteers involved in humanitarian action or those seeking to be involved in future.
To find out more about how you can earn a digital badge visit our digital badging page for individuals.

When you earn your first badge, you will receive an email prompting you to claim your badge and set up a myHPass account. You will then be able to add further badges to the same myHPass profile.

You can also set up a myHPass account before earning your first badge, by visiting myHPass

Once you have completed the requirements to earn a digital badge (for example by completing an e-learning course which offers a badge), you will receive an email prompting you to claim your badge. Follow the instructions in the email to accept your badge and display it on a myHPass profile.

 

Your myHPass account lets you make your badge public and share it on myHPass and on social media. You can also create pages on myHPass to display your badges with other material, such as your CV. Alternatively you can edit a page on myHPass called ‘My Profile’ and share with others.

Find out more by emailing info@hpass.org, or download the digital badging infographic here.

Yes, you can upload badges to myHPass that come from other systems that support the Open Badge standard such as Open Badge Passport, Credly and Badgr. Download your badge from the other system and upload the badge to myHPass. (Go to Badges > Manage > Upload)