Accountable and effective organisations need engaged and well-managed employees and volunteers equipped with the right competencies and behaviours.
HPass’ Standards for the Assessment of Humanitarian Competencies define competencies as a set of behaviours a person must demonstrate, based on their knowledge, skills and experiences, to perform effectively in a given situation.
A competency framework is an established group of competencies needed to carry out specific roles. The Core Humanitarian Competency Framework (CHCF) is an example of a competency framework that articulates the competencies that are regarded as essential for all humanitarian workers if they are to perform in their roles and make a significant contribution to assisting people affected by humanitarian crises.
A competency based approach is a systematic way of using competency frameworks to inform the definition of successful performance of employees and volunteers to support workforce planning and organisation design, recruitment and selection, performance development, and professional learning and development.