Learning Provider Standards for Humanitarian Action is a working document developed for the HPass Pilot. The standards document and companion handbook can be downloaded below.
The standards provide criteria to measure the quality of learning that you are providing. You can use them as a basis for checking your performance and to guide improvements. We have designed them for organisations, companies, departments and institutes who provide learning services to anyone involved in humanitarian action. If you meet these standards, you are contributing to the overall commitment that people involved in humanitarian action will have access to high-quality learning programmes that will allow them to work more effectively.
We have designed the standards so that they are flexible enough to be used by different types of learning providers and circumstances in different regions, countries, areas and communities.
To meet the standards, you must carry out the key actions. Key actions are what need to be in place to make sure the learning services are of a high quality. There is more information and guidance on how to carry out the key actions in the handbook.
There is also a self-assessment tool and a quality manual, which will tell you how to measure and show evidence of key actions. Learn more in Quality Assurance Mechanism.
People involved in humanitarian action have access to high-quality learning programmes that will allow them to work more effectively.
- Standard 1 – Analysis
Relevant learning needs are identified and prioritised.
- Standard 2 – Design
Learning programmes are designed and prepared according to identified needs.
- Standard 3 – Delivery
Learning programmes are delivered effectively.
- Standard 4 – Assessment
Learning is assessed against the learning objectives.
- Standard 5 – Evaluation and accountability
The quality of learning services is maintained and improved.
- Standard 6 – Resources
There are enough appropriate resources.
- Standard 7 – Communication
Communication is open and accessible.
- Standard 8 – Administration
Administration systems are secure and accurate.